On Wednesday afternoon, people who used the editing platform Canva said that it wasn’t working right.
Users couldn’t download pictures or designs from the website.
Down Detector says that problems started around 2 p.m., when users said they couldn’t download from the website. Several places in the UK, like London, Manchester, and Birmingham, reported problems.
Most of the problems that were reported were with the website (95%), while only 5% were with the app.
@canva I can't download any images. Is your site down?
— Ceara Kiwi Milligan (@kiwi_milli) November 30, 2022
Why Is Canva Down Right Now?
On Twitter, people questioned about any issues with the editing platform.
One tweeted: Is @canva down right now? Unable to download any image. Tried too many time by creating diffirent file but every time downloading failed. #CanvaDown
— Govind Dhiman (@govinddhiman908) November 30, 2022
2nd tweeted: “@canva I can’t download any images. Is your site down?”
Another wrote: “@canva – is your system down? i can’t download.”
A third said: “#canvadown oof can’t download designs @canva”
— Canva (@canva) November 30, 2022
Canva fixes website problems when content is downloaded
Canva has sent out a tweet with a picture of an error message to let users know that it is aware of the problem.
It said, “We’re working on fixing things right now, and everything should be fine soon.” Check https://canvastatus.com for new information. Sorry to bother you!”