FedEx and UPS said that the huge winter storm that is moving across the U.S. could stop package delivery. This was because the storm hit key distribution hubs.
FedEx put a warning on its website on Friday for people who use its Express service that the guaranteed delivery date of Dec. 26 may not be met because of bad weather in Memphis, Tenn., and Indianapolis, which are hubs for FedEx.
The shipping company said steps have been taken to lessen any effect on delivery, but the safety of its team members is the “number one priority.”
“We recognize the importance of deliveries this holiday weekend and are committed to providing service to the best of our ability by implementing contingency measures where it is safe and possible to do so,” the statement read.
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FedEx said that in addition to tracking shipments, you should check its Service Alerts page for updates. The company reminded customers that the Money-Back Guarantee policy doesn’t cover shipments that are late because of bad weather.
UPS sent out a similar statement saying that the weather affected its Air and Ground service, especially at its hubs in Louisville, Kentucky, and Rockford, Illinois.
“We will work to ensure the safety of our employees while minimising effects on service. Contingency plans are in place to help ensure that shipments arrive at their final destinations as quickly as conditions permit,” the statement read.
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The package service told customers to check its website to find out how their packages were doing. UPS also said that the UPS Service Guarantee does not cover shipments that are delayed because of the weather.
On Friday morning, FOX Weather said that more than 150 million people in the United States were on some kind of winter weather alert. The weather also had a big effect on transportation across the country.
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Over 26,000 flights were delayed and 5,927 were canceled and Amtrak and Greyhound had to cancel dozens of routes. As of Saturday morning, the U.S. Postal Service did not have any more information about how the winter storm would affect people.
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